Tri-State Hospitality Consulting
155 Wiillowbrook Boulevard, Suite 110
Wayne, New Jersey 07470
Office: 973-679-0397 Mobile: 973-646-4805
eMail: tom@tristatepos.com
About Tom Zerrenner
Revolutionizing Hospitality Tech with a
Holistic Approach
With thirty-four years of experience, Tom is a dynamic and results-driven Sales Director with a proven track record in the hospitality technology industry, seeking to leverage his knowledge and leadership skills to drive revenue growth and exceed sales targets. He is committed to building strong client relationships and delivering exceptional customer service.
Tom was born and raised in New York City, resided there until he was thirty, then moving to Northern New Jersey where he and his wife decided to start a family and raised three wonderful children. At the top of the list of what Tom enjoys are spending time with his family, playing golf, hiking with his wife and dogs, and taking in the lakes and beaches. He has spent his entire professional career in the hospitality industry and thrives on the hustle and bustle of the community. Drawn to technology early on, he finds fulfillment in helping clients solve operational challenges and assisting them in taking their business to new levels. He believes client success is his success! Learn more of how Tom can help you elevate and accelerate your enterprise by filling out the form below to start a free consultation!
Core Skills and Technical Competencies
- Point of Sale
- Merchant Services
- Inventory
- Labor Management
- Gift Card
- Loyalty
- Online Ordering
- Payroll
- Managemet
- Integrations
- Enterprise Management
- Enterprise Reporting
Hospitality Technology Mastery
- POS Integrations: Tom is well versed in seamlessly integrating POS solutions with other critical systems, such as inventory management, payroll processing, and reservation platforms, streamlining operations and reducing manual efforts for hotels, bars, and restaurants.
- Online Ordering: Tom has successfully implemented online ordering systems that empower businesses to expand their reach and cater to the growing demand for digital dining experiences, boosting revenue and customer satisfaction.
- Reservations and Guest Services: Leveraging his expertise, Tom has experience with implementing several brands of reservation systems that optimize table management and enhance guest services, ensuring smooth operations during peak hours.
- Gift Card and Loyalty Applications: Tom understands the value of additional revenue streams such as customer loyalty and has implemented effective gift card and loyalty programs that encourage repeat business and drive revenue growth.
- Payroll Pre-Processing: Tom's experience in payroll pre-processing ensures that businesses in the hospitality sector can efficiently manage their workforce, reduce errors, and maintain compliance.
- Merchant Services: Tom has forged strategic partnerships with merchant service providers, offering businesses competitive payment processing solutions that enhance the guest experience and reduce the cost of ownership.
- Inventory Management: Inventory management systems are designed to minimize waste, control costs, and optimize inventory levels, ensuring a consistent supply of products for hospitality businesses.
- Enterprise Management and Reporting: Tom's expertise extends to enterprise-level solutions, enabling businesses to manage multiple locations and access comprehensive reporting and analytics for data-driven decision-making.
- SaaS Applications: Recognizing the benefits of SaaS (Software as a Service), Tom has incorporated cloud-based applications that provide scalability, security, and cost-efficiency to hospitality businesses.
Leadership and Vision
- Tom Zerrenner is a visionary leader who understands the intricate web of technology that supports hospitality businesses, providing them with the tools they need to thrive in a dynamic industry.
Core Philosophy
- Believes in the transformative power of technology to optimize operations, enhance guest experiences, and drive profitability in the hospitality industry.
Get in Touch! Contact Tri-State Hospitality Consulting
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