Shift4 Payments (FOUR on Nasdaq)
Regional Manager - BD — 1/2022 - 5/2023
- Oversee the onboarding and operational implementation of new programs to position Shift4 Payments as a market leader in a larger region, the Northeast.
- Managed 17 Solution Specialists to steer business unit operations to ensure goals were met efficiently.
- Conduct weekly Pipeline meetings to ensure activity, learning, and direction for quota directives.
- Create weekly and monthly forecasts for the SVP of BD and the NE Region General Manager.
- Facilitate cross-training to launch various new products effectively.
- Achieved 122% of the annual quota in 2022.
Shift4 Payments (FOUR on Nasdaq)
AVP OF SALES — Nov 2020 – 12/21
- Oversaw the onboarding of new programs to position Shift4 Payments as a market leader from NYC through the Mid-Atlantic.
- Led 12 representatives to steer business unit operations to ensure efficiency.
- Reported directly to the SVP and CCO to deliver weekly and monthly forecasts, including sales pipeline and closed opportunities.
- Work effectively with other key stakeholders across service lines to cross-sell and take advantage of the company’s broad services portfolio.
- Sold Oracle branded point of sale and installed Shift4 Payments as the merchant service provider.
- Identified product gaps during the sales cycle while eliminating competitive gaps and product deficiencies to win new clients.
Micros Retail Systems Inc. Weehawken, NJ
DIRECTOR OF SALES — May 2007 – Nov 2020
- Achieved profitability from existing and new markets by leading 15 Account Executives across NYC, NJ, and PA through coordination and execution of activities and trade expos.
- Played a key role in sales territory expansion through the Northeast with an annual quota commitment of $12M.
- Strengthened client base through marketing campaigns and consultations, re-acquiring existing clients' confidence and establishing service-level agreements with new clients.
- Consistently attained quota growth yearly on average of 7% to 10%. Continuously sustained top-notch sales team performance by providing intensive coaching, training, and development.
- Introduced new products that drive revenue and market share, including Digital Signage, Integrated Surveillance Systems, and integrated payment processing platforms.
- Garnered revenue and gross margin targets of 25% by transitioning the sales team and integrating a cloud-based solution selling (SaaS).
Retail Automation Products New York, NY
MANAGING PARTNER / SALES DIRECTOR — 2006 – 2007
- Oversaw territory strategy, quota, and compensation plans ensuring the vision and product roadmaps were aligned and well-articulated externally with customers, prospects, and partners.
- Produced marketing plans across events and sales phases that drove customer engagement resulting in increased revenue.
- Evaluated and recommended strategic plans to address changing market conditions, including trends in the competition due to direct sales solicitation.
- Offered sales strategies and insights through consultations to Accounts Executives, which led to an annual sales revenue increase of 13%, exceeding a single-month sales record by 35%.
- Liaised with key stakeholders and implemented a sales reporting process that allowed proper forecasting and activity reports for individual Account Executives.
Micros Retail Systems Inc. New York, NY
Senior Account Executive — 1997 – 2005
- Named Top Producer five out of eight years including the President’s Award & Million Dollar Club.
- Initiated talent retention, promotion, and acquisition from the R&D group and customer organization.
- Worked collaboratively with the executive management to define KPIs for R&D initiatives, maintaining the company’s steady growth.
- Assured project deliverables complied with applicable standards and regulations by working with cross-functional teams and executing account management.
Computer Learning Center, Paramus, NJ
Computer Science and Electronics Certificate, 1987